Who we are
Our website address is: https://hk-tennis.org.
What personal data we collect and why we collect it
Effective Date of Current Policy: 6th Jan 2019
The Site collects two basic types of information during your visits to our Site.First, we collect non-personally identifiable information. This is general information that cannot be traced to individuals and contains no personalised data, think of it as a simple census form. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links on the site were clicked by visitors. We use this information in making modifications and improvements to the site to provide you, the user, with both a smoother and more efficient shopping experience. We also use non-invasive “cookies” and other tracking technologies to collect non-personally identifiable information which we then use to provide you with an easier shopping experience. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. These cookies do not track other websites you might visit and they do not plant malware on your computer. Our non-invasive cookies simply make it possible for us to recognise your browser once you visit our Site. By doing this, we can personalise your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site. If you are uncomfortable with the cookies on your computer, you can always remove them by accessing the options menu of your browser. Please refer to your browser’s help menu for more specific directions if needed. Second, we collect personally identifiable information as needed to fulfil your order. In general, our Site uses an order form (shopping cart), and a registration form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information, such as your name, email address, physical address, telephone number, and credit card number, to receive the requested services or products. Please take some time to familiarize yourself with the different ways that the Site uses the information that we gather. Keep in mind that, while we encourage all third parties involved in running our business to adhere to our policies regarding the privacy of our visitors and to handle personally identifiable information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from the Site or independently.
Non-personally identifiable informationThe Site uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in developing the design and layout of the Site.
Personally identifiable informationThe Site uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to get in touch with you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary. Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used solely to bill you for products and services and we do not store them on our server as all transactions are handled at the payment gateway, such PayPal™. You may, from time to time, receive information from us regarding new features, new products and services and special offers, or newsletters that we think you’ll find valuable. The Site also may use your personally identifiable information to “pre-populate” forms that are used by the Site to facilitate transactions with us and save you from entering every data field on the checkout.
Service ProvidersWe work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information , is shared with such third parties for the purpose of providing you services or products and is limited to the intended purpose only. Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of the Site, our customers or others, and as otherwise permitted or required by law as regards to these special cases. The Site seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. While no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure, we seek to protect your personally identifiable information through several sources. First, all personal information is encrypted within our databases. Second, customer credit card numbers are not stored in our databases. Third, our website is encrypted with Let’s Encrypt for assuring that data is being handled securely. We cannot guarantee the means by which information is transmitted between your computer and the Site servers, or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk, but please remember that these risks can be minimised by using responsible browsing habits such as the use of anti-virus software and similar protection measures. If you have signed up for an account with the Site, you may update your mailing address, email address, name changes or telephone number by clicking “LOGIN” located at the top of the page. This takes you to a page with your account information and preferences. Please take the time to make sure your information is accurate for timely delivery as well as keeping your mailing preferences updated. If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, you can contact us by clicking the link below. Contact Us
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.